How do I use my voucher code?

It's easy! Download the free Let's Roam app (look for the orange fox icon) and follow the simple redemption instructions included on this page. Once downloaded, enter your voucher code to unlock your adventure. For a detailed walkthrough, check out our step-by-step redemption guide .

What if I can't find my voucher code?

Your voucher code can be found on this receipt page and in your order confirmation email (subject: Let's Roam: Your Adventure Starts Now!). If you still can't locate it, our support team is here to help at 1-833-202-7626.

How do I create a scavenger hunt group?

On hunt day, open the Let's Roam app, pick your adventure, and tap Start Creating a Group. This will activate one of your tickets. Name your team and invite friends (optional)!

Do all my teammates need the Let's Roam app?

Each player needs their own device and the Let's Roam app for the best experience. If some teammates don't have a smartphone, up to four people can share one device. The team leader can add others to their device within the app.

How do I invite others to my team?

After creating your group, share the unique invite code (or QR code) with your team. They'll need to download the app and create (or sign in to) an account to join the fun.

Can I change my scavenger hunt location or date?

Absolutely! Your tickets are valid for two years from the purchase date and can be used at any of our 3500+ scavenger hunt locations across the globe. Choose your city, pick your adventure, and roam whenever you're ready! (Just remember to create your group on the day of your hunt.)

How do I unleash the adventure?

On hunt day, create your group in the Let's Roam app. Head to the starting location, gather your team, and tap the orange Start Hunt button (it's a fox!). The clock starts ticking when you hit Start, so be ready to roam! Your two-hour hunt timer begins when you hit Start.

What if I need a break during the scavenger hunt?

No problem! Pause the hunt anytime by tapping the gear icon and selecting Pause Hunt. Unpause whenever you're ready to roll.

How does scoring work?

Points are earned by conquering challenges at each location. Accuracy and speed are key! Plus, earn bonus points for completing role-specific challenges (Shutterbug, Quizmaster, etc.).

Watch: How to Start Your Adventure

Note: This is our original how-to video that we're planning to update soon. While some interface details may have changed, the basic process remains the same! .faq-video-container { margin-top: 10px; } .faq-video-note { font-size: 14px; font-style: italic; margin-bottom: 15px; } .video-wrapper { position: relative; padding-bottom: 56.25%; height: 0; } .video-wrapper iframe { position: absolute; top: 0; left: 0; width: 100%; height: 100%; border-radius: 8px; }

Single hunt tickets allow one player to take part in one of our scavenger hunt adventures in any of our around the world; each player requires their own ticket in order to play along with interactive roles. Ticket voucher codes are valid for two years from the date of purchase and can be used on any hunt in any location. Purchases can be split or combined to change the group size after purchasing.

How Annual Passes Work

Annual pass vouchers unlock one full year of unlimited adventures in over around the world! Once the voucher code is entered into the Let's Roam app, all of our scavenger hunt adventures become free to play. Choose from a family annual pass with up to 6 players or a couple's annual pass for two that includes our special date night adventure theme!

Explore more than around the globe by discovering hidden history, art, and local hot spots all around you. You and your teammates will complete fun photo challenges, test your knowledge of local trivia, and solve riddles as you traverse from stop to stop. Each hunt takes about two hours and requires between 1-2 miles of walking. Start and complete your hunt on your own time, day or night, no reservation required; all you need is your phone, your friends, and some free time!

Throughout your hunt, each player will receive individualized photo challenges, trivia questions, and other bonus activities for your team to complete. The more players with an assigned role on their device, the more opportunities you have to score points and top the citywide leaderboard. We strongly recommend purchasing a role for everyone in your group and kids over 6. If someone doesn't have their own device, that's okay— multiple players can use one device, and still get interactive roles.

Role upgrades let you customize your experience and adventure and help your group connect better with each other and have more fun. Our standard roles are great for everyone including kids, families, and coworkers. However, our role upgrades are designed to be the most fun for that type of group. For example, the date night roles are designed to help spark a relationship. During registration you can swap a role upgrade for any role type of equal or lesser value.

How Do I Gift a Scavenger Hunt?

It's easy! Checkout with your own details and you'll get instant access to your order page. From there, turn each ticket or annual pass into a beautifully designed gift certificate—pick from our custom-themed cards for any occasion. Print unlimited copies, email them directly, or do both. We also email you a link so you can come back anytime. Tickets are valid for up to 2 years, so there's no rush to redeem.

Can I Gift Tickets or Annual Passes?

Yes, both make fantastic gifts. Many gift-givers choose the Annual Pass because it unlocks unlimited hunts in 3,000+ cities worldwide—basically the gift that keeps on giving. Recipients can explore whenever inspiration hits, wherever they are. And if you asked us for a recommendation? Annual Pass, hands down. It's the kind of gift they'll thank you for at every family gathering.

When and Where Do I Receive The Gift Certificate?

Immediately after checkout you'll be redirected to your order page, and we also email you a link. From there, print or email as many gift certificates as you want, anytime. Nothing is mailed physically—no waiting on shipping.

Who Becomes the Primary Member — Me or The Gift Recipient?

You enter your own details at checkout so we can deliver your order. The gift recipient becomes the primary member when they redeem the voucher in the app. Your personal info is never used for their account.

Why It's The Perfect Gift

A Scavenger Hunt is the easiest gift to give and the most fun to receive. It’s flexible, instantly delivered, and can be used in any of our 3,000+ cities worldwide. No scheduling. No guessing. No shipping. Just pure, do-it-when-you-want adventure. It doesn’t sit on a shelf, it creates memories they’ll actually talk about.

Is Anything Shipped Physically?

Everything is digital and delivered instantly. You can print at home or email the recipient anytime. Fast, flexible and perfect for last-minute gifting.

Where do I select my location?

You don't need to select a location before checkout since tickets are valid in any of our 3050+ locations. On the day of your hunt, just select the activity that works for you!

How do I give as a gift?

After purchasing any item on our website, you will have the option to print or send as a gift. We have tons of gift cards available after your order is complete.

谢谢！您的订单已成功下单。

订单 #SCH7D182B39C8

立即下载，轻松兑换门票

下载我们的免费 App 来兑换您的代金券、管理您的寻宝活动并访问所有功能。

再次购买并节省

限时优惠6:00

送给您的礼物！这里有额外的35% OFF如果您再次购买。

寻宝游戏门票

$28.87 $12.99

促销已应用

在我们的任何一个地点享受一次寻宝游戏体验。

为每个人（包括 5 岁以上的儿童）量身定制的角色和挑战
门票在3050+个城市通用
所有门票自购买之日起均有效，有效期长达2年

家庭/朋友年票

$177.76 $79.99

促销已应用

享受为期 1 年的通行证，可在所有地点无限次参加寻宝游戏，最多可供 6 名玩家一起游玩。非常适合朋友和家人。

有效期一年，限 6 人
无限次寻宝游戏及更多
可在我们3050多个城市中使用
含可打印礼品卡
可打印的角色剪纸

情侣年票

$155.53 $69.99

促销已应用

享受为期1年的无限次寻宝猎奇通行证，适用于我们所有地点的所有寻宝猎奇活动，最多可供2名玩家一起玩。非常适合情侣一起玩。

一年内有效，两人参与
无限室内和室外寻宝游戏及更多
可在我们3050多个城市中使用
包含升级版日期挑战
含可打印礼品卡

你的购物车总计

继续结账

已购门票

如何赠送

3步轻松搞定，送出超赞礼物

快速说明

你无需下载App，也无需立即选择寻宝游戏。

他们兑换时，可以选择他们所在的城市（以及寻宝游戏）。

发送给TA

点击“打印礼品证书”或“发送礼品证书”，即可分享代金券。

您会在上方每个凭证上看到这些按钮。

谁“拥有”门票？

在App中兑换代码的人将成为主要门票持有人。

如何兑换您的冒险

如何开始您的寻宝之旅

下载 Let's Roam App

Download the free Let's Roam app from the App Store or Google Play. Look for the orange icon with the fox.

打开应用并创建/登录您的账户

打开 Let's Roam App。如果您是新用户，请创建免费账户。输入您的名字、姓氏和电子邮件地址（加入群组需要这些信息）。如果您已有账户，请登录。

兑换您的代金券

在 App 主屏幕上，点按“加入”按钮。

输入您的代金券代码

输入您独特的兑换码（可在您的确认函/兑换券显示中找到）。此代码不区分大小写。点击“提交”。

确认与门票数量

您将看到一条确认消息：“代金券已成功兑换！” 您的门票已成功添加到您的账户。

More Info: Creating Your Group & Starting the Hunt

创建您的寻宝团队（在寻宝当天）

选择你的冒险

打开 Let's Roam 应用，点击“活动”标签。选择您想要的城市和寻宝游戏。

点击“创建团队”

在寻宝活动详情页面，点击橙色按钮“创建团队”。（这将激活您的一个门票。）

为您的团队命名

输入一个有趣的团队名称。（别担心，之后可以更改）。

邀请您的团队（可选）

如果朋友或家人想使用自己的设备，请点按“共享邀请码”并将显示的编码发送给他们。他们需要下载 Let's Roam App 并创建账户（或登录）后才能加入您的团队。
如果您想与他人共享您的设备，请点按“将玩家添加到我的设备”。

开始寻宝！

前往 App 中显示的起点。当您的团队准备就绪时，点按屏幕底部的橙色“开始寻宝”按钮（狐狸图标）。您两小时的寻宝计时器将开始。（如果您需要休息，可以随时暂停寻宝）。

谢谢！您的订单已成功下单。

立即下载，轻松兑换门票

再次购买并节省

已购门票

如何赠送

3步轻松搞定，送出超赞礼物

快速说明

发送给TA

谁“拥有”门票？

如何兑换您的冒险

如何开始您的寻宝之旅

下载 Let's Roam App

打开应用并创建/登录您的账户

兑换您的代金券

输入您的代金券代码

确认与门票数量

创建您的寻宝团队（在寻宝当天）

选择你的冒险

点击“创建团队”

为您的团队命名

邀请您的团队（可选）

开始寻宝！

友情链接与支持

资源与支持快速获取有用信息

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地点

联系我们

常见问题

常见问题解答

如何使用我的代金券代码？

如果我找不到我的代金券代码怎么办？

我该如何创建一个寻宝游戏团队？

我的所有队友都需要Let's Roam App吗？

我该如何邀请其他人加入我的团队？

我能更改寻宝游戏的地点或日期吗？

如何开启探险之旅？

寻宝过程中需要休息怎么办？

得分怎么计算？

观看：如何开始您的冒险

升级完成！

哎呀！出了点问题

它是如何运作的

门票如何运作

年票如何运作

寻宝如何运作

角色如何运作

关于角色升级

礼品常见问题。

如何赠送寻宝游戏？

我可以赠送门票或年票吗？

我何时何地会收到礼品证书？

谁成为主要成员——我还是礼品接收者？

为什么它是完美的礼物

会邮寄实物吗？

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